You can easily order through our online shop.

Since the products are made from natural materials in different factories, they may have slight differences in structure, color, and appearance. For example, the grain of natural stone, leather, or wood, and the look/feel of fabrics may vary from product to product.
may vary slightly from the photos or the original.
deviates.

Please note that color variations may occur in printed products. This is unavoidable due to the printing process and the product material used.

In a certain sense, yes, since they are made from natural materials and are handcrafted by manufacturers, among others.

Yes, you can return the products within 14 days. Please note the following terms of withdrawal .

Excluded from the right of return are all digital products, all products in the "Printed Itemss" category, as well as products that have been personalized in any way (e.g., attachment, name, logo, or similar) or that have been produced exclusively for the buyer.

Separate additional shipping costs for all items in the "Print Items" category (free for orders over €199.00):

These items are produced individually for each order after receipt of payment.

Duration from production to shipping: approx. 2-3 days

Shipping costs 7.99 € (Germany, Austria, Italy, Belgium, Benelux)

PLEASE NOTE: Products in the "Printed Items" category are shipped from a separate location. Therefore, separate shipping charges will be added if a printed product is ordered.

See also subpage: Shipping costs

Dokafi discount codes are not applicable to the purchase of vouchers.

A discount code can only be used once per buyer.

You can redeem our discount codes during the payment process.

Click "Checkout" in your shopping cart. This will take you to the "Payment" section, where you can enter your discount code and then click "Apply."

If the discount code is valid, the corresponding discount will be applied and the updated total amount will be displayed.

Different discount codes cannot be combined.

We ask corporate customers from South Tyrol and Italy to enter the P.IVA and the recipient code/PEC during the ordering process, or to contact us directly.

We ask corporate customers from the rest of the EU to contact us directly for orders that are VAT exempt.

Some of our digital products and some of our physical products can be personalized.

The customer is responsible for the content of the personalization.

Please note that personalization does not violate any third-party rights.

The texts and graphics must not contain any radical, political, sexual, offensive or hurtful content.

Dokafi.com by Peter Thöni is in no way liable for the content of the personalization.

For inquiries or orders of personalized products, please send an email to info@dokafi.com.

Gentle cleansing:

For gentle cleaning, use a soft cloth slightly moistened with lukewarm water and a mild, pH-neutral detergent.

Then rinse the surface with clean water.

Avoid abrasive or acidic cleaning agents.

Stain removal:

For oil-based stains, leave a mixture of baking soda and water on for a few minutes.
Avoid dishwashers

Please remember never to put your natural stone items in the dishwasher.

The combination of heat and cleaning agents can potentially damage the surface and cause breakage or discoloration.

Gentle cleansing:

For gentle cleaning, use a soft cotton cloth slightly moistened with lukewarm water.

Avoid abrasive or acidic cleaning agents.

Gentle cleansing:

For gentle cleaning, use a soft cotton cloth slightly moistened with lukewarm water.

Avoid abrasive or acidic cleaning agents.

Please follow the care instructions.